Customer Satisfaction Survey We would love your feedback. You responses are completely anonymous so please feel free to answer honestly. Your responses will help us serve you better. What service(s) did you receive? Mobile Device Repair Diagnostic and Repair (incl. virus removal) Computer Password Reset Computer Hardware Installation OS Installation/Upgrade Software Installation Data Backup & Restore Online Backup Network Hardware Installation and Configuration Other In thinking about your service with Your PC Magician, how satisfied were you with each of the following:Very SatisfiedSomewhat SatisfiedSomewhat DissatisfiedVery DissatisfiedN/AOverall quality of customer serviceEase of communicationScheduling processSpeed/turnaround time for my repairTechnician's knowledge about my issueTechnician's appearanceTechnician's professional conductValue for your moneyWas your issue fully resolved by the time the technician left/completed the job?YesNoN/APlease explain:If your issue was not resolved, please explain what happened.How likely are you to use Your PC Magician again?Very likelySomewhat likelySomewhat unlikelyVery unlikelyHow likely are you to recommend Your PC Magician to a friend?Very likelySomewhat likelySomewhat unlikelyVery unlikelyPlease write any additional comments you may have for us in the box below.CommentsThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms.