We know how important it is for your computer to be in good working order and we want to keep it that way. Some of the most common issues we fix are:
- Sluggish computers
- Internet issues
- Broken screens
- Low battery life
- Malfunctioning mouse or keyboard
- Blue screen of death (BSOD) issues
How long will it take?
Most repairs take about 2-3 days due to the extensive diagnostic process we run to determine issues. In rare cases, a repair may take up to a week depending on the extent of the repair needed.
Will I lose any of my data during the repair?
WE HIGHLY RECOMMEND DOING A BACKUP BEFORE WE SERVICE YOUR DEVICE. Most of the time your data is safe unless it has been infected with a virus. Viruses and malware sometimes will cause irreparable damage to files but we try our best to preserve your data. We will attempt make an image of your hard drive exactly as it was when you brought it to us before we perform any testing and virus scans.
My hard drive is making a weird sound, what do I do?
Your hard drive should not make any noticeable sound in normal conditions (unless its really old). If you hear clicking or buzzing and your computer won’t boot or is running very slowly, turn off your computer to prevent further damage. Your hard drive is likely failing and the more it runs the harder it will be to recover. Contact us immediately and we will attempt to recover your data. Data recovery sometimes requires sending your hard drive to a specialist with a clean room environment.